Safety Guidelines

Your safety is our priority

Your Safety is Our Priority

Buying and selling cars through Motokaa should be safe and secure. Follow these guidelines to protect yourself and have a positive experience.

Emergency Contacts
Emergency
Police: 999
Motokaa Safety
WhatsApp: +254 700 123 456

For Buyers: Safe Car Buying

Before You Meet
Check market prices on Motokaa and other platforms
Confirm seller has verified WhatsApp number
Request maintenance records and accident history
Ask for additional photos from specific angles
Choose public meeting location (shopping centers, gas stations)
Schedule viewing during daylight hours
Have a friend or family member accompany you
Tell someone where you're going and expected return time

For Sellers: Safe Car Selling

Red Flags to Watch For
Pressure tactics - anyone rushing your decision
HIGH RISK
Unusual payment methods - wire transfers or cryptocurrency
HIGH RISK
Poor communication - evasive answers or hard to reach
MEDIUM RISK
Price too good to be true - significantly below market
HIGH RISK
No documentation - unwilling to provide proper papers
HIGH RISK
Meeting location changes - frequent time/place changes
MEDIUM RISK
Duplicate photos - same car in multiple listings
HIGH RISK
Limited contact - only email or won't talk on phone
MEDIUM RISK
Emergency Procedures

If Something Goes Wrong

  • Trust your instincts - if something feels wrong, leave immediately
  • Have emergency contacts readily available
  • Always have a way to leave the meeting location
  • Report illegal activity to local authorities

Reporting to Motokaa

  • Use our report feature for fraudulent posts
  • Report users who violate our terms of service
  • Contact us immediately for safety-related issues
Additional Resources

Professional Services

  • Vehicle inspections by qualified mechanics
  • Document verification through official channels
  • Insurance quotes before purchasing

Legal Considerations

  • Contract review for expensive transactions
  • Proper legal procedures for title transfer
  • Understanding tax obligations
Contact Us for Safety Concerns

Immediate Safety Issues

Emergency
Contact local police (999)
Platform Safety
WhatsApp: +254 700 123 456
Email
safety@motokaa.ke

Non-Emergency Support

General Questions
hello@motokaa.ke
Report User
Use "Report" feature on listings
Safety Feedback
Share suggestions with our team

Remember

Your safety is more important than any car deal. When in doubt, walk away.

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